Shipping Policy

Last updated: June 2026

Rare Place ships collectible, vintage, rare, and second-hand items from Portugal.

Order Processing

Orders are usually processed within 1–3 business days after payment confirmation.

Estimated Delivery Times

• Portugal: 1–5 business days
• European Union: 3–10 business days
• International orders: 7–30 business days

Delivery times may vary due to customs procedures, carrier delays, weather conditions, public holidays, or seasonal demand.

Shipping Costs

Shipping costs are calculated at checkout based on the package weight, dimensions, destination, and selected shipping method.

Tracking

When tracking is available, the tracking information will be sent by email after shipment.

Customs and Import Duties

For international orders, customers are responsible for any customs duties, taxes, or import fees required by their country.

Lost or Delayed Shipments

If your package is delayed or appears to be lost, please contact us and we will assist with the carrier investigation.

Contact

Email: info@rare.place
Phone: +351 937 609 064