Shipping Policy
Last updated: November 2026
All orders are shipped from Portugal by Rare Place, NIF 513096590, R. Nova de S. João 33, 6040-124 Gavião, Portugal.
Processing time
Orders are packed and shipped within 1–3 business days after payment is confirmed (Monday to Friday, excluding Portuguese public holidays).
Carriers
We ship with CTT (Correio Expresso and Correio Azul), DHL, FedEx and UPS. The options available depend on the destination, and you choose one at checkout.
Where we ship
- Portugal (mainland)
- All European Union countries
- United Kingdom
- United States and Canada
- Brazil, Argentina, Chile, Colombia, Peru, Uruguay, Paraguay, Ecuador, Bolivia and Venezuela
- Australia
- Japan, China, Singapore and Hong Kong
If your country is not on the list, contact us before ordering and we will check if we can ship to you.
Shipping costs
Shipping costs depend on the destination, the carrier and the weight of the order. The exact cost is always shown at checkout before you pay. Prices for one single card:
| Destination | Options and price (1 card) |
|---|---|
| Portugal | CTT Correio Expresso: 11,99 € |
| Spain | CTT Correio Expresso: 12,99 € · DHL: 21,99 € · FedEx: 36,99 € |
| Other EU countries | DHL: from 21,99 € to 23,99 € · CTT Correio Azul: 29,99 € · FedEx (some countries): from 38,99 € |
| United Kingdom | FedEx: 55,99 € |
| United States and Canada | DHL: 37,99 € · FedEx (US): 42,99 € · UPS: 45,99 € |
| Brazil | DHL: 38,99 € |
| Rest of South America | DHL: 41,99 € |
| Australia | DHL: 43,99 € |
| Japan, China, Singapore, Hong Kong | DHL: 38,99 € |
Orders with more or heavier items may cost more to ship; the checkout always shows the final amount.
Delivery times
Estimated delivery times after shipping:
- Portugal: 1–5 business days
- European Union: 3–10 business days
- Rest of the world: 7–30 business days
Delivery times may vary because of customs, carrier delays, weather, public holidays or seasonal demand.
Tracking
When your order ships, we send you an email with the tracking number whenever the carrier provides one.
Customs and import duties
Orders shipped outside the European Union (including the United Kingdom) may be charged customs duties, taxes or import fees by the destination country. These charges are paid by the customer.
Lost, delayed or damaged parcels
If your parcel is delayed, appears to be lost or arrives damaged, contact us at info@rare.place and we will open a claim with the carrier. See also our Returns and Refunds Policy.
Contact
info@rare.place · +351 937 609 064