Return Policy

Thank you for shopping at Rare.Place. We want you to be completely satisfied with your purchase, and our return policy is designed to ensure a smooth and hassle-free experience. Please read this policy carefully before making a return.

 

1. Eligibility for Returns:

      • To be eligible for a return, the item must be in its original condition, unused, and in its original packaging.

      • Returns must be initiated within [number of days] days of receiving the item.

     

    2. Return Process:

        • To initiate a return, please contact our customer support team at info@rare.place with your order details and the reason for the return.

        • Our customer support team will guide you through the return process and provide you with a return authorization (RA) number.

        • Please package the item securely and include the RA number on the outside of the package.

       

      3. Return Shipping:

          • Customers are responsible for return shipping costs, unless the return is due to a mistake on our part or a defective item.

          • We recommend using a trackable shipping method to ensure that the returned item reaches us safely.

         

        4. Refund Process:

            • Once we receive the returned item and inspect it to ensure it meets our return policy criteria, we will process the refund.

            • Refunds will be issued to the original payment method used during the purchase.

            • Please allow [number of days] for the refund to be processed and reflected in your account.

           

          5. Non-Returnable Items:

          The following items are not eligible for returns:

              • Items that are not in their original condition, damaged, or missing parts.

              • Items that have been customized or personalized.

              • Items that are listed as “final sale” or “non-returnable.”

             

            6. Exchanges:

            At this time, we do not offer direct exchanges. If you wish to exchange an item for a different one, please follow the return process and place a new order for the desired item.

             

            7. Damaged or Defective Items:

            If you receive a damaged or defective item, please contact our customer support team immediately. We will provide instructions on how to proceed and ensure a replacement or refund.

             

            8. International Returns:

            For international returns, please contact our customer support team for further assistance and shipping instructions.

             

            9. Contact Us:

            If you have any questions or concerns about our return policy or need assistance with a return, please contact our customer support team at info@rare.place.

            Thank you for shopping at Rare.Place. We value your satisfaction and are committed to providing you with an exceptional shopping experience.